Petty Chen
Strategic healthcare and artificial intelligence leader with 8+ years driving regional go-to-market enablement, adoption, and technical readiness across Asia Pacific. I translate complex business requirements into scalable AI and machine learning solutions, with hands-on experience deploying enterprise-grade systems at scale.
About Me
I transform healthcare through AI-powered digital solutions, designing intuitive experiences, innovative tools, and seamless integrations that empower clinicians, patients, and healthcare organizations.
From hospitals to health tech startups, I partner closely with teams to bring AI-driven solutions to life—optimizing clinical workflows, enhancing patient care, and creating digital tools that deliver real-world outcomes.
7
Countries
7
Years in product
14
Years in healthcare
Portfolio
Building Products That Matter
Healthcare and government technology solutions that drive real impact
Clerical AI
2023-2025
Halo - Nutritional Coach
2023
Oncor - Smart Cancer Registry
2021-2022
Hospital Patient Personal Health App
2021-2022
Checkfirst.gov.sg
2021
Postman.gov.sg
2020-2021
eSMS
2019-2021
Cadi -Real-time Locating System (RTLS)
2017-2018
ASCOM Nursing
2017-2018
Philosophy
Impact through AI in Healthcare
Designing intelligent solutions that empower clinicians and patients
Every AI-driven solution, from predictive analytics to clinical workflow automation, is designed to enhance user experience and improve outcomes.
It's not just about technology; it's about creating tools that guide clinicians, support patients, and achieve measurable impact in healthcare.
Thoughtful, human-centered design ensures AI solutions are intuitive, effective, and trusted by users.
Experience
Professional Journey
From medicine to tech.
CEO and Founder
Milkiway, Singapore
•Sep 2023 - Current
- ▸Selected for the 2023 cohort of the Singapore Management University and Standard Chartered Bank's Women in Entrepreneurship Incubator.
- ▸Spearheaded the development of an AI-driven B2B2C product from conceptualization to implementation, including product specification, design, and full-stack engineering.
- ▸Filed a patent in Singapore for an innovative workflow to generate clinical recommendations.
- ▸Completed vulnerability assessment and penetration testing for the solution in Apr 2024.
- ▸Onboarded clinics and deployed the solution in a live clinical environment.
Asia Pacific & Japan Hospital Engagement Lead
Amazon Web Services, Singapore
•Oct 2022 - Aug 2023
- ▸Managed a portfolio of customers with ARR of $XX M.
- ▸Engaged hospital C-suite executives and ministries across Asia to provide guidance on digital transformation and legacy system migrations.
- ▸Provided thought leadership in population health, precision medicine, and AI/ML innovation.
ASUS Intelligent Cloud Services (AICS) - Director of Medical Products
ASUS Global, Singapore
•Mar 2021 - Oct 2022
- ▸Led business development in ASEAN and Taiwan with public and private healthcare partners.
- ▸Achieved 1.36x growth in monthly usage and 17% QoQ growth in monthly users for the patient services mobile app, saving hospitals over $1M NTD per year in administrative burden.
- ▸Grew usage of the NLU/NLP-enabled AI cancer registry clinical information extractor by 60x over 3 months.
- ▸Conducted feasibility studies and literature review on a diastolic heart failure prediction AI model with a multinational pharmaceutical company.
Open Government Products - Product Manager
GovTech, Singapore
•Apr 2019 - Mar 2021
- ▸Oversaw the launch and growth of Postman.gov.sg and Checkfirst.gov.sg.
- ▸Led the setup of the experimental unit's corporate functions, including finance, legal, and people operations, and developed processes for hiring and career progression.
Medical Doctor
MOH Holdings, Singapore
•Jul 2015 - Mar 2019
Woodlands Health
Clinical Operations - Knowledge & Innovation
- ▸Evaluated smart solutions (hardware and software) for hospital procurement planning.
- ▸Defined specifications for tech solutions and led grant proposal efforts.
Corporate Service - Human Resources
- ▸Oversaw and planned a 5-year manpower hiring budget.
- ▸Collaborated with MOH Manpower Planning and Clinical Operations on headcount projections.
SengKang General Hospital
Clinical Governance
- ▸Streamlined clinical work processes to enhance healthcare delivery efficiency and ensure integration of workflows across clinical medicine, information technology, finance, and the admissions office in inpatient and surgical settings.
- ▸Negotiated with national specialty centers to provide novel clinical services for the hospital.
- ▸Represented the hospital during Joint Commission International (JCI) audit observations at sister organizations.
Occupational Medicine - Staff Clinic
- ▸Plastic, Reconstructive & Aesthetic Surgery.
- ▸SingHealth Transitional Resident (Houseman Year).
Education & Skills
Academic Background & Expertise
Education
FRSPH
Royal Society of Public Health
Master of Public Health
Harvard University
Doctor of Medicine
Duke-NUS Medical School
BS Cell & Molecular Biology
Duke University
Technical Skills
Tech Stack
Design & PM Tools
Data & Analytics
Cloud & Infrastructure
Achievements
Recognition & Impact
Recognized for contributions to healthcare, technology, and education
COVID-19 Resilience Certificate
2022Ministry of Health, Singapore
For critical contributions to Singapore's national pandemic response strategies
SG 100 Women in Tech
2021Singapore Computer Society & President Halimah Yacob
Recognized for contributions to the tech ecosystem
Woman Leader in Healthcare Singapore
2020Healthcare Asia
Best Education Research Poster
2019SingHealth Duke-NUS Education Conference
Certificate of Service
2016Duke-NUS Medical Alumni Association
Mentoring a Doctor - Featured Scholar
2016Duke-NUS Vital Science
For innovative thesis on gestational diabetes mellitus screening strategies
1st Prize Poster Award
2015SingHealth Obstetrics and Gynecology ACP Research Day
Teaching to Learn - Featured Scholar
2014Duke-NUS Vital Science
For developing sustainable peer-based tutoring and support program
Faces of SingHealth
2013SingHealth
Featured as a rising healthcare heroine in research and medicine
Society of Women Engineer Scholarship
2007-2008Society of Women Engineers
The Curry Award for Young Women
2007Silicon Valley Community Foundation
Research
Research Publications
Peer-reviewed publications in healthcare, medical education, and clinical research
Outcomes of acute respiratory distress syndrome in COVID-19 patients compared to the general population: a systematic review and meta-analysis
Dmytriw, Adam A., et al.
Expert review of respiratory medicine (2021): 1-8
Acceptance of Vascularized Composite Allotransplantation (Face and Hand Transplant) in Singapore
Hui, Cheryl LY, Chen, Pin Yu, et al.
Annals of plastic surgery 81.5 (2018): 615-618
Evaluating Student-Led Medical Foreign Language Courses: A Preliminary Study
Chou, Andrew Chia Chen and Chen, Pin Yu
Education in Medicine Journal 9.1 (2017)
Incremental Cost-Effectiveness Analysis of Gestational Diabetes Mellitus Screening Strategies in Singapore
Chen, Pin Yu, et al.
Asia-Pacific Journal of Public Health (2015)
Early Interventions for Tentorial Dural Arteriovenous Fistula
Chen, Pin Yu, et al.
Proceedings of Singapore Healthcare (2015)
Community
Community & Advisory
Contributing to healthcare innovation through governance, advisory, and mentorship roles
Singapore Gymnastics
Serve on the Governance Subcommittee, focusing on reviewing and refining governance practices and related policies to ensure compliance and excellence.
Industry Advisor
MedTech Actuator
Advising a healthtech accelerator that has supported over 75 early-stage startups, helping ventures fast-track their commercialisation process.
Women in Tech Board Readiness Programme
Singapore Institute of Directors (SID)
Part of the inaugural cohort of the highly selective programme, dedicated to empowering female leaders for roles in independent directorship.
Mentor
AWS Healthcare Accelerator Australia/New Zealand
Mentoring start-ups in the AWS Healthcare Accelerator for Aged Care and Digital Health program.
Industry Advisor
VentureBlick
Helping early-stage healthcare startups overcome funding and market fit challenges by matching them to medical investors and clinical advisors.
Mentor
CSweetener HLTH Foundation
Matching women in mid-senior level roles in healthcare with luminaries that guide their careers during a year-long virtual mentorship.
Product Management Community Member
Saison Capital
Part of the 2to3 Product Manager Community, an invite-only community dedicated to product managers helping each other learn and grow.
What I Offer
Services
From concept to launch